Refund & Return Policy - Old Growth Beverages

Effective Date: February 1, 2026

Thank you for shopping with Old Growth Beverages. We strive to provide quality products and excellent service. If you are not completely satisfied with your purchase, we are here to help.

Returns

• Returns are accepted within 15 days of delivery.

• To be eligible for a return, the item must be unused, in its original unopened packaging, and in the same condition that you received it.

• Proof of purchase or order confirmation is required for all returns.

Non-Returnable Items

• Opened or partially used products

• Gift cards

• Clearance items

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, the refund will be processed within 5-7 business days to the original method of payment.

• Shipping costs are non-refundable. Customers are responsible for the cost of return shipping.

Exchanges

• We only replace items for the same product if they are defective or damaged. If you need to exchange an item, contact us at info@oldgrowthbeverages.com.

How to Return an Item

1. Contact our team at info@oldgrowthbeverages.com with your order number and reason for return.

2. Once approved, you will receive a return authorization and shipping instructions.

3. Ship the item to the address provided using a trackable shipping method at your own expense, including the return authorization number.

Late or Missing Refunds

• If you haven’t received a refund yet, first check your bank account and contact your credit card company. It may take some time before your refund is officially posted.

• If you still have not received your refund after 10 business days, please contact us at info@oldgrowthbeverages.com.

For further assistance, please reach out to us at info@oldgrowthbeverages.com.